Frequently Asked Questions Who is AMP? Aesthetic Management Partners, Inc. is a newly formed business accelerator for leaders in the aesthetics industry looking to innovate the way they grow their business. Partnering with AMP allows physicians to gain access to carefully curated and FDA cleared product lines that will help their practice continue to provide innovative procedures and excellent clinical outcomes for patients. How can I AMPlify my practice? Schedule a live clinical experience and work with one of our experienced team members to learn more about our AMPlified product portfolio. Email us at firstname.lastname@example.org to meet your local AMP representative now! Can I request an AMPShop account? How do I get my login information? Anyone can request an AMPShop account. To have a personalized experience and gain access to exclusive content (via our AMPlified Resource Portal) and AMP savings you must own an AMP device. To request an account use our Contact page to send us a message! Be sure to include: Physicians First & Last Name, Physicians Email, Practice Name, Practice Address & Phone, and a list of AMP Device(s) Owned. Your login credentials will be sent to you via email, be sure to check your junk folder too. How do I gain access to the AMPlified Resource Portal? First, you must currently own an AMP device. Reach out to our wonderful customer support team today! We will gather all necessary information and create or link your account to the proper devices in our portal. You will receive login credentials via email, be sure to check your junk folder too. Be sure to include: Physicians First & Last Name, Physicians Email, Practice Name, Practice Address & Phone, and a list of AMP Device(s) Owned. How can I manage my account settings? (Change my password, edit payment information, etc) Once logged in to your account, navigate to the top left of the screen and click “My Account”. This will bring you to the settings portal with tabs to edit/view: Orders, Downloads, Addresses, Payment methods, and other account details such as password changes. If you need additional assistance, simply reach out to our team at email@example.com. Where is my order? You may view tracking information for your order by logging into your portal and navigating to settings to view your order notes. Additionally, you will receive an email with tracking details once they have been added by our warehouse team. What payment methods are accepted? Currently, Visa, Mastercard, American Express, and Discover are accepted through AMPShop. What are my shipping options through AMP Shop? We have three US shipping options: Saver - $35, Next Day - $55, and Next Day Priority - $75. Canada shipping options: Saver - $55, Next Day $95, and Next Day Priority, $135. *Shipping costs may vary and customers with customized account access will receive adjusted shipping rates. What is AMP’s Return Policy? Details about our Return Policy can be found here. How can I make changes to an order I’ve already placed? Reach out to our wonderful customer support team today and we will help you with any order changes or returns that are needed. I love the AMP experience and want to speak with customer support to find out more… Great, we’d love to hear from you! We enjoy speaking with our customers and learning how we can better serve you. Send us an email or give us a call today at 877-AMP-AMP0.